Entretien sur les conditions de travail des migrants par Meghan

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Africa Continent Care For Migration a migrants group in Morocco

Sub-Saharan migrants are found in a big variety of jobs in Morocco, ranging from journalism and engineering to nursing, construction work and street vending. Some of these jobs are typically associated with disadvantaged migrant workers in countries worldwide, like domestic work or construction work. Others, like journalism or teaching, are activities that are less specific for migrants’ positions.

There seem to be two sectors that are dominant and integrate more migrants than others : the construction sector and that of call centers. The work in call centers primarily asks for an ease in speaking French and, for most positions with outbound calls, some sales talent.

Official numbers are not available but according to estimations of the association of Senegalese call center workers in 2013 around 10.000 Senegalese nationals are working in Morocco’s call centers–to which nationals of other sub-Saharan African countries need to be added – and who represent more than 20 per cent of the number of (mainly Moroccan) people officially employed in the sector. This compares to a country wide percentage of foreigners of less than one percent and shows the job wise importance of call centers for sub-Saharans. To many migrants, call centers are the only sector where they can find work despite an educational background suited for other fields.

Given the high unemployment rate in the country, specifically among the the Moroccan government aims at keeping numbers of foreign workers low and giving jobs to Moroccan nationals in the first place. The labour code stipulates that employers are allowed to recruit foreign nationals only if special skills are needed and no Moroccan can fill the job – with the exception of Tunisians, Algerians, Senegalese and the foreign spouses of Moroccan citizens. However, the interest of call center employers shows to be different from that of the government as they recruit numerous non Moroccans anyway. This situation leads to employment of many sub-Saharan national despite a high unemployment rate among Moroccans and to many different ways of circumventing the law.